Shipping & Delivery


All prices on our website do not include shipping. Shipping costs will automatically be added during checkout. Please take note of the possible charges and free shipping* in the table below. We try hardest to deliver your items within the delivery period. A separate email with the tracking number details will be sent once the order has been processed. However, at peak periods, this may not be possible.

1. We do not hold responsibilities on any delay in delivery process by shipping/logistic company cause by Force Mejeure event.

2."Force Majeure Event" shall mean an act of God including but not limited to fire, flood, earthquake, windstorm or other natural disaster; act of any sovereign including but not Limited to war, invasion, act of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, nationalisation, requisition, destruction or damage to property by or under the order of any government or public or local authority or imposition of government sanction embargo or similar action; law, judgement, order, decree, embargo, blockade, labour dispute including but not limited strike, lockout or boycott; a ban on the export of sand by the Country of Origin; any other matter or cause beyond the control of the company. 

Malaysian Deliveries with CITYLINK

  • Estimated Delivery Time
  • Peninsular Malaysia and East Malaysia - CITYLINK
  • Estimated Delivery Time: 2 to 4 working days 

WORLDWIDE Deliveries with DHL Express

Estimate DHL express delivery time

  • Middle East = 3 to 5 working day
  • United States of America = 2 to 4 working days
  • Hong Kong = 2 to 3 working day
  • Singapore = 2 to 3 working days
  • Australia = 2 to 4 working days
  • The United Kingdom = 2 to 4 working days
  • Italy = 3 to 5 working days
*Please note that estimated delivery times are to be used as a guide only and commences from the date of dispatch. Multilabel Group will not be responsible for any delays caused by destination clearance process. If there are custom duties and/or any taxes to be paid for the order, the buyer agrees to bear all cost(s) and will pay the cost(s) directly to the respective customs. In the rare event that your item does not arrive, please contact